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Terms & Conditions

Terms & Conditions

Terms and Conditions

Grassberry Mattress suggests the best mattress according to your need, age, and health preferences. If you have any queries, Please read these Terms of Service carefully and make your choice. If you have any questions about the Terms, please contact us at info@grassberrymattress.com.

Terms

By accessing the website at www.grassberrymattress.com, you agree to be bound by these terms of service, all applicable laws, and regulations. You agree that you are responsible for compliance with any applicable local laws. If you do not agree with these terms, you are prohibited from using or accessing the website. The materials contained in this website are protected by applicable copyright and trademark law.

Privacy

We have adopted a Privacy Policy that you should refer to understand how we collect and use your information thoroughly. The Privacy Policy is now incorporated into these Terms by reference. Please review our Privacy Policy at www.grassberrymattress.com/privacy-policy

Electronic communication

As a guest or registered user, purchasing products from our website means that you are accepting our terms of service. Visiting the site, sending us e-mails, and completing online forms constitute electronic communications. You consent to receive electronic communications. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via e-mail, and on the site satisfy any legal requirement that such communication is in writing.

Eligibility

The site is intended for users who are at least 18 years old. If you are under 18, you cannot register for the website or use the Services without parental permission. Or If you are using the website on behalf of any organization or entity, then you must submit a valid warrant that

  • You are an authorized representative of that Organization;
  • You have authority to bind that Organization to these Terms; and
  • You agree to be bound by these Terms on behalf of that Organization.

Prices

The product prices are displayed in MRP, and it includes GST Taxes. If any other applicable taxes exist, they will be presented to you before you place an order. Your shipping charges may vary upon your location, and there are no standard shipping charges.

Modifications

Grassberry mattress may revise these terms of service for its website at any time without notice. Using this website, you agree to be bound by the then current version of these terms of service.

Shipping & Transportation

Our packaging staffs and shipping partners take exceptional care to pack and ship each product safely. And the sale is complete once the goods are sent to the customer securely. If the goods are delivered in a damaged condition(except the packaging), the customer must immediately inform the company after the product's unboxing. Our Customer care executive will get in touch with the customer for further information and support. Please write to info@grassberrymattress.com Or Call +91 9500205226

Payment

Payments for Grassberry products are made through the website. All major credit cards and debit cards are accepted, and You can also pay using Internet Banking. EMI offer is applicable only with the top banks, which we have tie-ups with our payment gateway. Payment may be made by credit card or any other payment method we may make available to you. To make a payment, you must provide us with a valid credit/debit card and additional billing information. And allow us (or any third-party payment service provider engaged by us) to charge your Method of Payment for all orders placed and accepted through the Grassberrymattress.com. You represent and warrant that you have the right to use any payment method that you submit in connection with a purchase.

The Content you provide to us.

There may be opportunities for you to post Content to the site or send feedback to us (User Content). You understand and agree that other users on the site may view your User Content and that they may be able to see who has posted that User Content. You warrant that any User Content does comply with our Acceptable Use Policy, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer due to your breach of this warranty. We have the right to remove any User Content you put on the site if, in our opinion, such User Content does not comply with the Acceptable Use Policy. We are not responsible and accept no liability for any User Content, including any content that contains incorrect information or is defamatory or loss of User Content. We take no obligation to screen, edit, or monitor any User Content. Still, we reserve the right to remove, screen, or edit any User Content without notice and at any time. User Content has not been verified or approved by us, and the views expressed by other users on the site do not represent our views or values. If you wish to complain about User Content uploaded by other users, please contact us at info@grassberrymattress.com

Our Content

Unless otherwise indicated, the Site and Services, including source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (Our Content), are owned or licensed. They are protected by copyright and trademark laws. Except as expressly provided in these Terms and Conditions, no part of the Site, Services, or Our Content may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. Provided that you are eligible to use the site, you are granted a limited license to access and use the Site Content. And to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. You shall not try to gain the authorized access to the site or any networks, servers, or computer systems connected to the website; You shall not make for any purpose, including error correction, any modifications, adaptions, additions, or enhancements to the Site or Our Content, including the change of the paper or digital copies you may have downloaded. We shall (a) prepare the Site and Our Content with reasonable skill and care, and (b) use industry-standard virus detection software to block the uploading of Content to the site that contains viruses. The Content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking or refraining from taking any action based on the site's Content. Although we make reasonable efforts to update our site's information, we make no representations, warranties, or guarantees, whether express or implied, that Our Content on the Site is accurate, complete, or up to date.

Returns, Refunds, and Cancellation

1.Return If you want to return any of the products within its reasonable return period, please drop an e-mail at info@grassberrymattress.com. Our customer executive will help you with the process. Once the return process has been started, we'll arrange for the pick-up, and the return shipping charges have to be paid by the customer. 2.Refund Refunds will be made to the customer's bank account or any other specific bank account provided by the customer to the official mail ID of grassberry: info@grassberrymattress.com. After receiving the returned product, the refund will be credited to your bank account within 5 to 10 working days. In case the cancellation request has been submitted after the shipment, then return charges will be deducted from your refund amount. For more info contact us at +91 9500205226 3.Cancellation You can cancel your order anytime before the shipment. If the order has been shipped, immediately raise a return request on our site or contact us at info@grassberrymattress.com. Our customer executive will help you with the process. If the shipping has been started before your cancellation request, then return charges will be deducted from your refund amount. For more info about the return and refund policy, contact us at +91 9500205226.

Warranty

Our mattresses and accessories come with a standout warranty on the dimensional stability and durability of the core materials. This warranty is valid from the date you receive your new grassberry mattress or accessories. To avail of the warranty, please retain: At the time of delivery, examine the product carefully to check if there any damage or flaw. If any, please notify us within 48 hours of delivery. We will arrange a replacement. Please reach out to us at info@grassberrymattress.com to report the damage. We reserve the right to request images or videos of such damage. If the physical damage is not reported within two days of receipt of delivery, damage claims will not be considered valid. For further details, visit https://www.grassberrymattress.com/warranty

No cost EMI

EMI PERIOD

A 3 month EMI option is applicable on all orders between INR 4,000 and INR 8,000. For orders equal to or above INR 8,001, EMI tenures of 3 months, 6 months, or 9 months are applicable.

HOW TO AVAIL

  • Add products worth a minimum of INR 4,000 to your cart.
  • Click on 'No Cost EMI' when you proceed to pay
  • Choose your applicable EMI plan.
  • Make the payment via credit card from any partnered bank.
  • And that's it! At the time of purchase, a chargeable interest amount will be provided to you as an upfront discount, effectively giving you the benefits of a Zero Cost EMI!

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