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FAQ

Top FAQs

Grassberry, using high-quality materials to design Six different types of mattresses, like Beauty sleep - HR foam Mattress, Kinder fresh - Pocketed Spring Mattress, Sweet Sixteen - Pocketed Spring with Memory foam Mattress, Honeymoon - Memory foam with HR foam mattress, Ortho spine care memory foam Mattress, and Green Natural Latex Mattress.

Side sleepers are going to be better off choosing a soft mattress. Soft mattresses offer better pressure relief and should ensure that side sleepers don't feel heavy pressure on their shoulders and hips. 

The Grassberry

By doing extended research to manufacture a mattress that suits the age, weight, and height of the sleepers, our Grassberry did the finest job to satisfy all the needs and also an affordable price, even using high-quality materials for the mattress.

Our Grassberry Mattresses long up to 7 to 10 years, and our Natural latex mattress long up to 15 years because of the build quality & high-quality materials which we used to manufacture. With good handling, it may last than the warranty claims.

We have the best budget-friendly beauty sleep mattress. The mattress itself is composed of HR(High Resilience) foam to alleviates stress and back pain relief. We didn't compensate for quality and comfort to cut the price.

100 Nights Home Trial

You can test our Grassberry mattress for 101 nights, whether it is okay or not. It can take the body 30 - 100 nights to adjust to a new mattress. If you're not satisfied you will return it.

Your trial period starts right from the delivery day of our Grassberry mattress, and you can test up to 101 days.

We would like to receive our mattress in a good condition. If any damages occurred, then it is not accepted. And the 101 Nights Trial does not applicable for Non-standard size(Custom Size) mattresses.

Warranty & Claim

Our mattresses have the best warranty offering of up to 7 - 15 years. Note that, not every damage is count in the warranty unless it is genuine. If a mattress is compressed 1 inch, it is casual. Only when it is compressed 2-3 inches, it will count for a warranty. No fabric damages or stains will claim the warranty.

If you want to claim the warranty for your mattress, you are advised to send your invoice copy, warranty card with an image or video clip of the damaged mattress to support@grassberrymattress.com. Then our Grassberry team will review it. If it is acceptable, the money will be refunded within 15 working days.

We propose that you look up the mattress warranty details you'd have received while filing your mattress online to know if and the way you'll claim a warranty. After reviewing that the mattress is worth claiming a warranty, then it will be claimed.

Payment & Shipping

We offer free shipping delivery to purchasing all our products. The email confirmation will be sent to you with all order details and timelines. You can track your order as soon as it is shipped.

We accept payment via Visa, Master Card, Net Banking, or EMI option.

Yes, No Cost EMI is available for all Grassberry products. You can find the option once at the payment gateway. The offers are limited to banks that are tied up with the payment gateway.

Returns & Refunds

To make your Grassberry Mattress experience a pleasant one, we have a return and refund policy in place. You can raise a return request from the mail within 80 days.

No. Our Accessories did not have any Return Policy, Our mattress alone will be applicable for returns & refund policy. Also, the Custom size mattress is not included in this return policy.

As soon as the return has arrived and reviewed after pickup, we will then issue your refund. You can expect the amount to be credited back to your bank account within 15 working days.

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